Privacy Policy
Last updated: February 2026
At MonChauffeur, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Data We Collect
We collect information you provide directly: name, email, phone number, pickup and drop-off addresses, payment details, and trip preferences. We also collect usage data such as booking history and device information.
2. How We Use Your Data
Your data is used to process bookings, communicate with drivers, send trip confirmations, improve our services, and comply with legal obligations. We never sell your personal data to third parties.
3. Data Sharing
We share necessary trip information with your assigned driver (name, pickup location, phone number). Payment processing is handled by Stripe, our PCI-compliant payment partner. We may share data with authorities when required by law.
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data. Payment information is processed through PCI DSS-compliant systems.
5. Your Rights (GDPR)
Under GDPR, you have the right to access, rectify, delete, or port your personal data. You can also object to processing or request restriction. Contact us at privacy@monchauffeur.co to exercise these rights.
6. Cookies
We use cookies to improve your browsing experience. See our Cookie Policy for details on the types of cookies we use and how to manage your preferences.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Booking records are kept for 5 years as required by French commercial law.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@monchauffeur.co.